[DZS NEWS] DZS Optical Transport and SDN/NFV Platforms Honored as High Score Recipients in 2024 Lightwave Innovation Review

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DZS エクスプレス

Gain a Clear View of Subscriber’s Broadband Connections

Monitor, identify, diagnose, and fix network problems with our AI-based intelligent recommendation engine. Building on our expertise from managing well over a hundred million lines, Expresse integrates with network and business processes to take the right actions and deliver the best possible subscriber Quality of Experience.

DZS, along with longtime strategic partner TalkTalk, win the “2023 Light Reading Leading Lights Award for Outstanding Home Network Intelligence Use Case."

データシート

エクスプレスの概要

エクスプレスの主な特徴

Expresse helps ISPs meet the demands of their subscribers by delivering the best possible broadband quality of experience, improving customer satisfaction, increasing revenue, and reducing support costs.

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ネットワーク全体を正確に把握

We provide you with the right tools to be able to see all the components of your network so you can quickly identify where problems are originating from. With a clear view of the network and diagnosis of the problem, Expresse reduces the percentage of times that a subscriber issue needs to be escalated by front-line technical support.

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診断エンジン

AI と機械学習を活用した高度な診断エンジンによって、トラブルシューティング機能が向上するため、CSR 担当者や現場の技術者はより迅速かつ容易に最良のサービスを提供できるようになります。

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レコメンデーションエンジン

Our next best action engine provides a recommendation for what to do next on a line when a problem is identified.

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複数ベンダー環境に対応

Expresse is not tied to any specific hardware; we support equipment from different vendors, their integration layers, and data collection systems. We support over 40 different equipment types from any vendor, regardless of the protocols they support.

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IVR との連携

Quickly decide what to do when you get a call.

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マーケティングレポート

Customer data usage and line capability reports help you upsell customers that could benefit from a higher level of service.

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最新テクノロジーに対応

Telecom standards are in a constant state of evolution. Expresse has and will continue to support each new industry standard that comes to market.

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Northbound API や GUI からアクセス可能

Provides a web-service based interface for full integration with the operator’s BSS/OSS Systems.

仕組み

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Why DZS Expresse?

Multi-Vendor Support:
Multi-Vendor Support
Network Diagnostics:
Network Diagnostics
Recommendations Engine:
Recommendations Engine
Industry Standards Support:
Industry Standards Support
エクスプレス
Multi-Vendor Support:
Network Diagnostics:
Recommendations Engine:
Industry Standards Support:
競合製品
Multi-Vendor Support:
Network Diagnostics:
Recommendations Engine:
Industry Standards Support:
Multi-Vendor Support:
Network Diagnostics:
Recommendations Engine:
Industry Standards Support:
Multi-Vendor Support:
Network Diagnostics:
Recommendations Engine:
Industry Standards Support:
Multi-Vendor Support:
Network Diagnostics:
Recommendations Engine:
Industry Standards Support:
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