Quick Start – Remote 4-hour Sessions
This is a four-hour block of remote commissioning and knowledge transfer. This service is designed to give customers an option to rapidly turn-up new environments or scale existing networks. Lead by a certified DZS expert, participants of the quick start are actively involved in the provisioning process, and they can get clarification and best practices input via answers to their questions. The result is increased confidence and decreased time to service. A typical session would involve commissioning the core network and turning up one ONT or CPE device. Multiple 4-hour sessions can be purchased depending on the size of the environment (e.g. one 8-hour session). Scope of work/training to be provided by end-user before the start of session, subject to pre-approval by DZS.
Onsite Services – 2-day Commissioning
This is a two day on site offering that optimized for MXK / MXK-F hardware and ZMS software commissioning and knowledge transfer session. This program is designed to offer a customers in depth, in person collaboration with a certified DZS expert to rapidly turn-up new services. The operations team is encouraged to participate and ask questions so they operate and scale the network into the future. Scope of work/training to be provided by end-user before the start of session, subject to pre-approval by DZS. Options available for longer term projects and on-site assistance.
Remote Upgrades – Software & Health Check
This remote service assists operators with software upgrades for their environment. Typically scheduled off-hours or during a maintenance window, a certified DZS expert performs a comprehensive health check, and ensures the network is upgraded while maintaining up-time.
Health Check – Network Optimization
During our health check service, a certified expert from DZS’s support team will remotely log into your network and confirm the health of all DZS software and hardware. GSS engineers will ensure configurations and parameters are optimally set, will diagnose and clear alarms, and will examine logs to look for potential hidden problems or opportunities to optimize your network.
Project Management – Expert Execution
DZS’s Professional Services installation and project management team will help your company with all your installation project needs. Let our experts plan, manage, and execute the delivery, installation and commissioning of your new network node deployments. These projects can range from installing equipment in a central office or remote cabinet, ZMS turn up, commissioning and onsite training. Our team has years of experience with DZS products and are experts in making the process as seamless as possible. Pricing is quoted based on Scope of Work requirements.
• Work with our experienced installation team to rack and stack your DZS equipment
• This may be purchased with a turn-up and commissioning quote for the best value
• From start to finish, or a portion of the project
• Delivery schedule and warehousing
• Installation and commissioning