How to set up an Account

Create Your Account Today

Our support center allows you to interact with our developers and ask the important questions that you need answers too

Sign up Today!

Already Registered Your Account Details

To get immediate hands on support, login to your account at our support center

Access Your Account Today

Our support center allows you to interact with our team and ask the important questions that you need answers too

Log In

Contact Us

Send us an email

Have a product, solution, or sales questions? The DZS team wants to hear from you, please fill out the form below.

Email us

Professional Services.

Professional services offerings are designed to help our customers rapidly deploy, scale and optimize their broadband networks for agility and reliability. These offerings can accelerate the turn-up of new services, as well as provide product and technology knowledge transfer. DZS professional services projects can range from equipment provisioning in a central office or remote cabinet, up to a complete onsite network roll out with professional project management.

Quick Start – Remote 4-hour Sessions

This is a four-hour block of remote commissioning and knowledge transfer. This service is designed to give customers an option to rapidly turn-up new environments or scale existing networks. Lead by a certified DZS expert, participants of the quick start are actively involved in the provisioning process, and they can get clarification and best practices input via answers to their questions. The result is increased confidence and decreased time to service. A typical session would involve commissioning the core network and turning up one ONT or CPE device. Multiple 4-hour sessions can be purchased depending on the size of the environment (e.g. one 8-hour session). Scope of work/training to be provided by end-user before the start of session, subject to pre-approval by DZS.

Onsite Services – 2-day Commissioning

This is a two day on site offering that optimized for MXK / MXK-F hardware and ZMS software commissioning and knowledge transfer session. This program is designed to offer a customers in depth, in person collaboration with a certified DZS expert to rapidly turn-up new services. The operations team is encouraged to participate and ask questions so they operate and scale the network into the future. Scope of work/training to be provided by end-user before the start of session, subject to pre-approval by DZS. Options available for longer term projects and on-site assistance.

Remote Upgrades – Software & Health Check

This remote service assists operators with software upgrades for their environment. Typically scheduled off-hours or during a maintenance window, a certified DZS expert performs a comprehensive health check, and ensures the network is upgraded while maintaining up-time.

Health Check – Network Optimization

During our health check service, a certified expert from DZS’s support team will remotely log into your network and confirm the health of all DZS software and hardware. GSS engineers will ensure configurations and parameters are optimally set, will diagnose and clear alarms, and will examine logs to look for potential hidden problems or opportunities to optimize your network.

Project Management – Expert Execution

DZS’s Professional Services installation and project management team will help your company with all your installation project needs. Let our experts plan, manage, and execute the delivery, installation and commissioning of your new network node deployments. These  projects can range from installing equipment in a central office or remote cabinet, ZMS turn up, commissioning and onsite training. Our team has years of experience with DZS products and are experts in making the process as seamless as possible. Pricing is quoted based on Scope of Work requirements.

Installation services

• Work with our experienced installation team to rack and stack your DZS equipment
• This may be purchased with a turn-up and commissioning quote for the best value

Project management

• From start to finish, or a portion of the project
• Delivery schedule and warehousing
• Installation and commissioning

Consulting & Planning.

Each network is unique, and specific circumstances and marginal conditions can have a big impact on network performance and operations. DZS consulting services include Best Practices workshops for telecommunication networks, and expertise for network operators to equip them with actionable insights and answers to questions.

  • Benefits include:
    • Profit form the competence and long experience of DZS employees
    • Optimise the network design
    • Make the right decisions for the future
    • Increase efficiency and make the right medium and long term investments
    • Deploy future-proof technology to protect investments

To satisfy increasing consumer bandwidth demands and align with market trends, many Telecom solution providers have begun to future proof their networks with the deployment of fiber technologies. These can be new deployments or augmentation and upgrade of existing copper-based networks.

While high speed Internet access speeds vary by region, DZS is deployed in virtually all the most advanced countries that offer ultra high speed Internet speeds and our ongoing mission is to work with aspiring nations who want the benefits of connecting all  citizens to the Internet world.

Subscribe to The Newsletter
Request Information