Overview

All the DZS support resources you need, in a single location

The DZS Customer Portal provides you with the autonomy and the ability to pull documentation, product software, how to guides, escalation points, technical bulletins, access to our excellent Live Chat function, as well as open new support cases or check the status of existing cases, all from a single log in.

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documentation
Documentation

Providing you everything from ‘How to’ guides, Manuals and Technical Notes

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Software/Firmware

Download the latest product software and firmware

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bulletins
Bulletins

Access all Technical, Security and Lifecycle Bulletins

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Live Chat

Access our Live Chat capability to get real time help

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Open/Review Support Cases

Create a new case or review existing cases

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Escalation Path

Details on the escalation path for support in your region