Overview

Customer Support

DZS Technical Support is not just about fixing your issue, it’s a partnership to provide peace of mind.

It’s providing you with the tools to keep you operational, the documentation you need to make informed decisions, keeping you updated with the latest content and security updates.

It is an immersive experience to keep you and your end customers working as intended.

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More than just Technical Support

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Omni-Channel Contact

Our world class support team can be contacted via phone, email, live chat or simply open a case on our portal

Broadband Connectivity
Truly Global Team

With a team of dedicated support professionals around the world, we can meet your needs any time of day or night

Cloud Software
Tailor Made Plans

All DZS support plans can be tailor made to suit your needs

Global Support

Support located in multiple geographies around the world

Often providing a local presence to your support needs, tailored to your needs

DZS Support Offerings

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Technical Assistance
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Warranty Information
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Return Merchandise Authorization