DZS CloudCheck

Deliver The Highest Quality-of-Experience to Your Residential Subscribers

CloudCheck is the ideal cloud-based solution for CSPs to monitor, manage, and optimize home WiFi networks for their subscribers, supporting the widest-array of consumer premise equipment on the market.

Utilizing a robust API architecture that connects upstream to gateways and downstream to consumer premise equipment, CloudCheck utilizes contextual analytics and machine-learning algorithms to proactively optimize subscriber WiFi networks.

Data Sheet

CloudCheck Overview

Key CloudCheck Advantages

CloudCheck helps operators meet the demands of their subscribers by delivering the best possible Wi-Fi quality-of-experience; improving customer satisfaction, increasing revenue, and reducing support costs. Our layered architecture combines the advantages of both real-time analytics and decision-making with long-term diagnostics and optimization policies in the cloud.

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Intelligent Optimization

Our patented, layered structure, is designed to provide the best Wi-Fi performance. We continuously monitor the Wi-Fi environment, adapting to environmental changes, while analyzing historical data to provide policies that the system should follow for ideal optimization.

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Reactive Customer Care

CloudCheck is used by customer care teams to help troubleshoot subscriber technical complaints through a rich set of analytics and diagnostic algorithms that provide complete visibility into the subscriber’s home and help pinpoint the underlying problem.

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Subscriber Control and Self-help

A CloudCheck-powered mobile app can be provided to subscribers giving them the ability to make network changes and limit internet access for children with the simple push of a button. More advanced subscribers can avoid contacting customer support and troubleshoot issues directly on their own, improving the subscriber experience and reducing support costs.

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Internal Analysis Reporting

Data and analysis designed for internal technical teams that can be combined with other sources of operator data.

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Firmware Analysis

Improves the testing and rollout of new firmware with QA testing automation tools and rollout analysis that gives insight and visibility to field performance, identifying potential issues prior to pushing firmware out to subscribers.

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Alerting

Automated processes that flag diagnostic changes on a week-to-week basis to identify potential changes not related to a firmware upgrade, including network, station, configuration or cloud changes.

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Network-Wide Reporting

Standard reports targeted for specific teams within your organization used to measure the success of campaigns. These reports allow you to build a better understanding of your subscribers.

Why DZS CloudCheck?

How We Compare

Supports major industry standards:
Supports major industry standards
Supports cable, copper, mobile wireless, and fiber:
Supports cable, copper, mobile wireless, and fiber
Supports Wi-Fi 5, 6 and 6e as it rolls out:
Supports Wi-Fi 5, 6 and 6e as it rolls out
Quality of Experience measurements proven worldwide:
Quality of Experience measurements proven worldwide
No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in:
No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in
CloudCheck
Supports major industry standards:
Supports cable, copper, mobile wireless, and fiber:
Supports Wi-Fi 5, 6 and 6e as it rolls out:
Quality of Experience measurements proven worldwide:
No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in:
Competitors
Supports major industry standards:
Supports cable, copper, mobile wireless, and fiber:
Supports Wi-Fi 5, 6 and 6e as it rolls out:
Quality of Experience measurements proven worldwide:
No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in:
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Supports major industry standards:
Supports cable, copper, mobile wireless, and fiber:
Supports Wi-Fi 5, 6 and 6e as it rolls out:
Quality of Experience measurements proven worldwide:
No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in:
Supports major industry standards:
Supports cable, copper, mobile wireless, and fiber:
Supports Wi-Fi 5, 6 and 6e as it rolls out:
Quality of Experience measurements proven worldwide:
No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in:
Supports major industry standards:
Supports cable, copper, mobile wireless, and fiber:
Supports Wi-Fi 5, 6 and 6e as it rolls out:
Quality of Experience measurements proven worldwide:
No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in: