OVERVIEW
Limited Product Warranty
Standard Warranty Service offerings are designed to provide additional and comprehensive support throughout the product life cycle, from shipment, through installation and into service, as well as follow on options for extended warranty services.
Zhone’s Manufacturer’s standard warranty is provided automatically with the purchase of every new product at no additional charge.
The period of warranty is determined based on the platform, but it is typically:
- 1 year from the date of purchase for Hardware with option to extend this for up to 5 years and possibly further.
- 90 days for the embedded software, customers can extend support coverage through one of Zhone’s Support Programs to upgrade their access to technical support and electronic assistance beyond the first 90 days.
