Deliver The Highest Quality-of-Experience to Your Residential Subscribers
CloudCheck is the ideal cloud-based solution for CSPs to monitor, manage, and optimize home WiFi networks for their subscribers, supporting the widest-array of consumer premise equipment on the market.
Utilizing a robust API architecture that connects upstream to gateways and downstream to consumer premise equipment, CloudCheck utilizes contextual analytics and machine-learning algorithms to proactively optimize subscriber WiFi networks.
Learn more about the CloudCheck platform and the hardware that supports it.
CloudCheck helps operators meet the demands of their subscribers by delivering the best possible Wi-Fi quality-of-experience; improving customer satisfaction, increasing revenue, and reducing support costs. Our layered architecture combines the advantages of both real-time analytics and decision-making with long-term diagnostics and optimization policies in the cloud.
Our patented, layered structure, is designed to provide the best Wi-Fi performance. We continuously monitor the Wi-Fi environment, adapting to environmental changes, while analyzing historical data to provide policies that the system should follow for ideal optimization.
CloudCheck is used by customer care teams to help troubleshoot subscriber technical complaints through a rich set of analytics and diagnostic algorithms that provide complete visibility into the subscriber’s home and help pinpoint the underlying problem.
A CloudCheck-powered mobile app can be provided to subscribers giving them the ability to make network changes and limit internet access for children with the simple push of a button. More advanced subscribers can avoid contacting customer support and troubleshoot issues directly on their own, improving the subscriber experience and reducing support costs.
Data and analysis designed for internal technical teams that can be combined with other sources of operator data.
Improves the testing and rollout of new firmware with QA testing automation tools and rollout analysis that gives insight and visibility to field performance, identifying potential issues prior to pushing firmware out to subscribers.
Automated processes that flag diagnostic changes on a week-to-week basis to identify potential changes not related to a firmware upgrade, including network, station, configuration or cloud changes.
Standard reports targeted for specific teams within your organization used to measure the success of campaigns. These reports allow you to build a better understanding of your subscribers.
The CloudCheck product is a software-only solution to monitor, manage and optimize home WiFi networks for service providers.
Its unique layered architecture, composed of a smart agent and a powerful cloud, provides performance and scale. The CloudCheck platform utilizes contextual analytics and machine-learning algorithms to proactively optimize subscriber WiFi networks.
The CloudCheck platform seamlessly integrates with other care workflows and can utilize external data to make better decisions.
CloudCheck Optimization Server utilizes cloud-based machine learning and analytics to evaluate historical and real-time conditions of the WiFi environments to makes automatic, contextual- based optimizations that are ideal for each node on the network. Status, updates, alerts and recommendations via console APIs or a CloudCheck mobile app help turn call center agents, field techs, and subscribers into WiFi “experts” and provide assisted or self-care.
CloudCheck solution provides a rich and complete Southbound and REST Northbound API libraries to enable integration into OSS/BSS systems and customer care workflows.
With CloudCheck software, operators now have the visibility and control they need to ensure a world-class WiFi subscriber experience.
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Supports major industry standards:
Supports major industry standards
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Supports cable, copper, mobile wireless, and fiber:
Supports cable, copper, mobile wireless, and fiber
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Supports Wi-Fi 5, 6 and 6e as it rolls out:
Supports Wi-Fi 5, 6 and 6e as it rolls out
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Quality of Experience measurements proven worldwide:
Quality of Experience measurements proven worldwide
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No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in:
No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in
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CloudCheck
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Supports major industry standards:
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Supports cable, copper, mobile wireless, and fiber:
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Supports Wi-Fi 5, 6 and 6e as it rolls out:
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Quality of Experience measurements proven worldwide:
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No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in:
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Competitors
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Supports major industry standards:
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Supports cable, copper, mobile wireless, and fiber:
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Supports Wi-Fi 5, 6 and 6e as it rolls out:
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Quality of Experience measurements proven worldwide:
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No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in:
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Supports major industry standards:
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Supports cable, copper, mobile wireless, and fiber:
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Supports Wi-Fi 5, 6 and 6e as it rolls out:
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Quality of Experience measurements proven worldwide:
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No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in:
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Supports major industry standards:
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Supports cable, copper, mobile wireless, and fiber:
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Supports Wi-Fi 5, 6 and 6e as it rolls out:
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Quality of Experience measurements proven worldwide:
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No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in:
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Supports major industry standards:
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Supports cable, copper, mobile wireless, and fiber:
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Supports Wi-Fi 5, 6 and 6e as it rolls out:
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Quality of Experience measurements proven worldwide:
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No upfront commitments, a pay-as-you-go pricing model, and no contract lock-in:
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